Privacy Policy

Trikona Services is committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

1. Personal Data We Collect

We may collect:

• Name

• Phone number

• Email address

• Property address (for inspection purposes)

• Booking and communication details

• Payment confirmation (not card details)

2. Purpose of Data Collection

We collect personal data to:

• Schedule inspections

• Deliver inspection reports

• Communicate service updates

• Provide customer support

• Improve service quality

3. Consent

By submitting your information, you consent to its collection and use as described in this policy.

You may withdraw consent by contacting us, subject to legal and operational requirements.

4. Data Storage & Security

• Data is stored securely using reasonable safeguards.

• Access is restricted to authorized personnel only.

• We take appropriate measures to prevent unauthorized access, misuse, or disclosure.

5. Data Sharing

We do not sell or rent personal data.

Data may be shared only with:

• Technology providers (hosting, forms, communication tools)

• Legal or regulatory authorities if required by law

6. Data Retention

Personal data is retained only as long as necessary to:

• Fulfill service obligations

• Comply with legal requirements

• Resolve disputes

7. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior.
These do not personally identify users.

8. User Rights (DPDP Act)

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Raise grievances regarding data handling

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of the updated policy.

11. Grievance Officer

For privacy-related concerns, contact:
support@trikonaservices.com